As any traveller knows, hotel staff can make or break your stay.
Especially the staff at the front desk, because they set the tone immediately. Within minutes, you get the sense of whether your hotel stay will be a happy or problematic one.
Case in point: when I was very young, my family spent some time travelling in Europe.
We stayed in a beautiful country where the people happened to be sticklers for rules and regulations. While we enjoyed our time in this nation, dealing with officials who insisted on strict adherence to protocols and procedures, even for tourists, became a bit tiresome.
Then we landed up in the south of France.
We arrived at a hotel late at night, exhausted, and trudged up to the front desk. My father introduced himself and mentioned to the clerk what country we’d just arrived from. He then began fishing out the documentation he needed to register for our stay.
The desk clerk took one look at two weary travellers with a cranky toddler in tow (me!), and said,
“Relax. You’re not in that country anymore. Here’s your room key. Go get some sleep and we’ll deal with the paperwork in the morning.”
I think my Dad almost cried out of gratitude and relief.
Although we settled the bill with the hotel when we left, my Dad doesn’t remember us ever properly registering with them!
Isn’t that what God’s grace is like?
God accepts us before we’ve proven ourselves or filled out all the forms or ticked off all the boxes.Read more